This Data Protection Statement for Cryo Cabin named / branded as Revocool has been prepared to inform you about the collection, processing, transfer of your personal data and your rights under the Personal Data Protection Law No. 6698 (“PDP Law”).We, Prokoz Kozmetik Medikal İthalat İhracat Mümessillik Taahhüt Ticaret Limited Şirketi residing at Veysel Karani Mah. Kanuni Cad. Blok No: 3/1A Sancaktepe address, as the data controller, process the personal data mentioned in this Data Protection Statement in the scope explained below, under the name of (“Prokoz” or “Company”).
Processed Personal Data
To achieve the personal data processing purposes mentioned in this Data Protection Statement, we process the following personal data:
Identity information including name, surname, gender, date of birth, and signature,
Contact information including e-mail address and phone number,
Device usage time, device serial number, device usage date, device usage information including the number of people on whom the application was made within the device usage period,
Customer information including skin color, skin type, height and weight information, application areas, and the number of shots applied to these areas,
Demand and complaint information.
Purposes of Personal Data Processing
We process personal data for the following purposes only:
To provide our products and services to you;
To update, customize, and develop our products and services in line with needs, requests, and feedbacks;
To identify and resolve problems, errors, and bugs in our products and services;
To collect, analyze, and examine feedbacks, requests, and complaints for customer satisfaction and to respond to them;
To provide warranty, service, and maintenance services;
To manage customer relationship processes and provide support services;
To conduct research and analysis to improve the quality of our products and services;
To plan and execute marketing analysis activities;
To comply with the legal regulations we are subject to and to fulfill our legal obligations;
To protect, establish and defend the rights of Our Company or third parties in case of any disputes.
Collection Methods and Legal Grounds for Processing Personal Data
We collect your personal data through non-automated ways on printed forms and through automated ways via e-mail, phone, and cryo cabin device. Your personal data is processed based on the legal grounds mentioned in Article 5/2(c) of the PDP Law, which allows the data controller to process personal data if necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.